Troubleshooting : Erratic behaviour
Short answer
Download the Marshall Bluetooth app and connect to the speaker. Follow the in-app instructions to ensure that Kilburn III has the latest firmware version.
Check for new firmware versions
Download the Marshall Bluetooth app and connect to the speaker.
Follow the in-app instructions to ensure that Kilburn III has the latest firmware version.
Resetting the speaker
A factory reset will reset the speaker to its original settings, excluding any firmware updates. Note: This will delete all user settings and the speaker will need to be set up again.
Remove Kilburn III, and Kilburn III [LE] if present, from your sound device’s Bluetooth list.
Pull the power switch towards the front to turn the speaker on.
Push and hold both the M-button and the Bluetooth button until the Bluetooth indicator turns quickly red, and the speaker restarts.
The speaker has returned to its factory settings and is ready to be paired.
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