When your order is ready to ship, an email will be sent to you with the shipment tracking number. The tracking details will be updated as soon as the shipment has started to move. This means that there may be a short delay between receiving the tracking number and seeing progress in the tracking details.
Depending on the shipping option you selected at checkout, you can follow your shipment here:
If you order with PostNL, your package will be handed over to a local shipping partner when it reaches your country. PostNL will inform you about the local shipping partner and how to track your order.
Yes. You can cancel your order for a limited time, usually within an hour of placing it. To cancel, contact us via chat or log in to your account.
Orders move fast to the warehouse. When that process has started, it's unfortunately too late to cancel it.
The best way to be certain that you have an authentic Marshall product is to buy it directly from us, or another authorised retailer.
In 2026, we’re introducing an authentication system with QR codes. These labels aren’t available on all our products yet, just the newer generations. So, if your product doesn’t have a code, don’t panic. If your product packaging includes a QR code, you can scan it with your smartphone to access product information and, if you want to, register your product.
