FAQ
Warranty and Repairs
All Marshall products are covered by a 1-year warranty from the date you bought them. For an exclusive 2-year warranty on headphones and speakers, buy online at marshall.com. You can read more about what is covered in our warranty policy.
To start a warranty claim, please provide the following:
Photos and a brief description of the issue you're experiencing
A clear picture of the serial number
Your order number if purchased from marshall.com or marshallheadphones.com.
If you bought your product from any of the authorised retailers listed on our website, include proof of purchase that shows the retailer’s name and address, purchase date, and Marshall product.
If you bought your product from an unlisted reseller, please contact them directly for assistance with your claim.