Troubleshooting: There is no sound
Short answer
Check the volume on your sound device. Unplug your earphones, wait 3 seconds, then plug them back in.
If you are having issues with sound dropping out of your headphones, there are a few troubleshooting tips we advise you try to resolve the issue:
Check the volume on your sound device.
Unplug your earphones, wait 3 seconds, then plug them back in.
Check that your sound device supports USB-C audio.
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