FAQ

Visit our support centre for quick-start guides, manuals, and frequently asked questions about your product.  

We're getting a lot of support requests right now, so it's taking us a little longer to reply. We’re very sorry about this and are working through them as fast as we can.

You can expect a response within 1–2 business days.

While you wait, you might find what you need in our support centre(opens in a new window) or by asking our chat assistant. Thanks for bearing with us!

Our 24/7 chat assistant can help you troubleshoot, create returns, check your order status, cancel your order, connect you to our support team and much more. 

Our support team is available in the chat during these hours:

Central European Time

Eastern Standard Time

We typically respond to contact form inquiries within 24 hours on weekdays, and 48 hours on weekends and holidays.

Interested in Marshall's signature sound for your company? Get in touch with our business team.