Latest firmware version

Ensure the firmware is up to date by connecting the product to the Marshall Bluetooth app. The app confirms if the firmware is up to date in the 'About' section of the app.

More guides

View all
A black square with a white arrow inside.

Support

Get started

A white icon of a wireless connection on a black background for the support article pages on Marshall.com

Support

Connect and pair

Support article regarding factory reset tile

Support

Factory reset

A file white icon on a black background for the support article pages on Marshall.com

Support

Standby mode

A white icon of a wireless connection on a black background for the support article pages on Marshall.com

Support

Troubleshooting : App setup

A white icon of a wireless connection on a black background for the support article pages on Marshall.com

Support

Troubleshooting : Bluetooth pairing

A file white icon on a black background for the support article pages on Marshall.com

Support

Troubleshooting : Erratic behavior

A file white icon on a black background for the support article pages on Marshall.com

Support

Troubleshooting: Speaker not responding

A white control icon inside a white square on a dark grey background.

Support

Troubleshooting : There is no audio or audio is too low

Search Support