FAQ
Delivery and tracking
Your account
Log in or create an account to follow your order, download receipts and see order details.
Order confirmation
After placing your order, you will receive an order confirmation from order@store.marshall.com.
Shipping notification
When your order is ready to ship, you will receive an email with a shipping tracking number and link.
The tracking details are updated as soon as the shipment is on the move. There may be a short delay between receiving the tracking number and seeing tracking progress.
BE AWARE OF ADDITIONAL SHIPPING TIMES
We pack and ship your product the same day if you place the order on working days before 2 PM and we do so also in December. We always do our very best to make sure you get your order as fast as possible and you will get an email with a tracking number as soon as your orders is shipped.
Our shipping partner have though warned us for potential longer delivery times, so to be really safe getting your products before the big day, we recommend you order as soon as possible. To some addresses the delivery might now take up to 7 working days.
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Contact Us
Talk to us via contact form or Live Chat.
Live Chat Mon-Fri: 10:00 AM - 12:00 AM
Live Chat Weekend: 4:00 PM - 12:00 AM
Find more contact information here.