Privacy Policy

Marshall Amplification Plc takes your privacy very seriously. We ask that you read this Privacy Policy carefully as it contains important information about what to expect when we collect personal information about you and how we will use your personal data.

Marshall Amplification Plc registered office is Denbigh Road, Bletchley, Milton Keynes, MK1 1DQ, England.

This policy applies to information we collect about:

  • people purchasing items; and
  • people who set up an on-line account with us.

1. The information we collect about you 

When you purchase items from us or set up an on-line account we may collect all or any of the following personal information from you:

  • name;
  • postal address, email address, telephone number; and
  • credit card number and expiry date.

2. How we will use the information about you

We gather this information to allow us to process the setting up of your on-line account, process any orders you may make, and provide the goods requested. The relevant information is then used by us, our agents and sub-contractors to provide you with statements of your account and to communicate with you on any matter relating to the conduct of your on-line account and the provision of the goods and services in general. We may also contact you about other products and services we think may be of interest to you.

We may also use aggregate information and statistics for the purposes of monitoring website usage in order to help us to develop our website and our services. These statistics will not include information that can be used to identify you.

From time to time we may provide your information to our customer service agencies for research and analysis purposes so that we can monitor and improve the goods and services that we provide. We or our agents and sub-contractors may contact you by post, email or telephone to ask you for your feedback and comments on our goods and services.

We will store personal information for a period not exceeding 5 years from the date when you first provided that personal information to us unless prior to the expiration of that period you withdraw your consent to us processing your personal information and request that we erase any personal information that we hold. Prior to the end of that 5 year period we will contact you to ask you to consent to us retaining that personal information for a further stated period.

You have the right to restrict the processing of your personal information by us. If you wish to do so please send a letter to the Directors of Marshall Amplification Plc (at the above address) setting out details of those restrictions. We shall endeavour to comply with all such requests but if the restrictions you request are unacceptable to us for any reason (e.g. where such restrictions impose an additional administrative burden) then we may instead, at our option, close your online account and delete all personal information from our systems.

 3. Marketing

We may also wish to provide you with information about special features of our website or any other service or products we think may be of interest to you. If you would rather not receive this information, please contact us in the manner set out above. If you agree to us providing you with marketing information, you can always opt out at a later date.

We may also want to provide you with related information from third parties we think may be of interest to you. If you would rather not receive this information, please contact us in the manner set out above. If you agree to us providing you with third party marketing information, you can always opt out at a later date.

We may also provide your information to carefully selected third parties whose products or services we believe may be of interest to you. If you do not wish us to disclose your information in this way, please contact us in the manner set out above

4. Use of cookies and other information-gathering technologies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. The information is used to track visitor use of the website and to compile statistical reports on website activity. For further information about cookies visit www.aboutcookies.org or www.allaboutcookies.org. You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However, in a few cases some of our website features may not function if you remove cookies from your browser.

5. How we protect your information

We have put in place the following security procedures and technical and organisational measures to safeguard your personal information and ensure that it is processed lawfully which includes limited access, use of passwords etc as appropriate.

We will use all reasonable efforts to safeguard your personal information. However, you should be aware that the use of the Internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal information which is transferred from you or to you via the Internet.

You have the right to contact the relevant Data Protection Authority regarding how we process your personal information.

6. Overseas Transfers

The information you provide may be transferred to countries outside the European Economic Area ('EEA') that do not have similar protections in place regarding your data and restrictions on its use as set out in this policy. However, we will take steps to ensure adequate protections are in place to ensure the security of your information. The EEA comprises the EU member states plus Norway, Iceland and Liechtenstein. By consenting to us processing your personal information this includes your consent to these transfers for the purposes specified above.

7. Access to your information and updating and correcting your information

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please send a letter to the Directors of Marshall Amplification Plc (at the above address). We may make a reasonable charge for this service if the request is deemed excessive, repetitive or if further copies of the same information are requested. We will endeavour to provide such information without delay and within one month of receiving a request from you to provide a copy of such information. However, we reserve the right to extend this period by a further period of up to two months if the request for information is deemed to be complex. In such a case we will inform you within one month of the request that we intend to extend the period of time to provide the information along with our reasoning.

We want to ensure that your personal information is accurate and up to date. If any of the information that you have provided to Marshall Amplification Plc changes, for example if you change your email address, name or payment details, or if you wish to cancel your registration, please let us know the correct details by contacting us at the above address. You may ask us, or we may ask you, to correct information you or we think is inaccurate, and you may also ask us to remove information which is inaccurate.

8. Sale of business

If our business is sold or integrated with another business your details may be disclosed to our advisers and any prospective purchasers and their advisers and will be passed on to the new owners of the business.

9. Your consent

By agreeing to the terms and conditions required to open a MyMarshall Account, or by otherwise choosing an option, when offered, to agree to any of our other terms and conditions, you have consented to the use of your personal information in the manner set out in this policy. You may withdraw your consent at any time by sending a letter to the Directors of Marshall Amplification Plc (at the above address) requesting that we erase any personal information we hold about you.

10. Changes to Privacy Policy

We keep our Privacy Policy under regular review. If we change our Privacy Policy we will post the changes on this page, and place notices on other pages of the website, so that you may be aware of the information we collect and how we use it at all times. This Privacy Policy was last updated on 24 January 2018.

11. How to contact us

We welcome your views about our website and our Privacy Policy. If you would like to contact us with any queries or comments please contact Marshall Amplification Plc, at the above address.

12. Links to other websites

Our website contains links to other websites. This Privacy Policy only applies to this website so when you access links to other websites you should read their own privacy policies.