Factory reset

Short answer

Remove Heddon from the Marshall app and any paired device. Turn the streaming hub on, then push and hold the button for 10 seconds until the LED blinks and Heddon restarts.

A factory reset will reset Heddon to its original settings, excluding any firmware updates.

  1. Remove Heddon from the Marshall app and any paired device's Bluetooth list.

  2. Ensure that the streaming hub is on.

  3. Push and hold the Control button for 10 seconds. The LED blinks and the streaming hub restarts.

Heddon has returned to its factory settings and is ready to be set up.

More guides

View all
A black square with a white arrow inside.

SupportSupport

Getting started

Search Support

Contact Us