How to clean
Short answer
Unplug the headphones. Remove the silicone ear tips and clean them separately. Gently clean the earphones and cables with a lint-free cloth, slightly damp with either water, 70% isopropyl alcohol, or 75% ethyl alcohol.
Earphones come in close contact with your skin frequently and sometimes for long periods of time. This may over time cause build-up of dirt and grease that can affect performance and cause skin irritation. Clean your earphones regularly to keep them fresh and make them last longer.
Cleaning your Mode USB-C
Unplug the earphones before cleaning them. Make sure everything is completely dry before plugging in or using the earphones.
Remove the silicone ear tips from the earphones and clean them separately.
Gently clean the earphones and cables with a lint-free cloth, slightly damp with either:
water,
70% isopropyl alcohol, or
75% ethyl alcohol
Avoid getting moisture in any openings or in the speaker mesh. Carefully clean those areas with a dry and soft brush, or a cotton swab.
Avoid when cleaning
Do not use any sharp objects.
Do not use compressed air.
Do not use products containing bleach or hydrogen peroxide.
Do not submerge the earphones in any cleaning agents.
Do not rinse the earphones under running water.
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