FAQ

We always do our very best to make sure you get your order as fast as possible. You will get an email with tracking info as soon as your order is on its way.

Due to Black Friday and the holiday season, our shipping partner have though warned us for potential longer delivery times. So to be really safe getting your products before the big day, we recommend you order as soon as possible. To some addresses the delivery might now take up to 7 working days.

Our warehouse will be closed for the New Year celebration and annual inventory count. Thank you for your patience and happy holidays!

Log in or create an account to to keep track of all your orders, download receipts, register your products, and get personal discounts. Prefer not to? No problem, you can still follow your order with your order number.

After placing your order, you will receive an order confirmation from order@store.marshall.com.

When your order is ready to ship, you will receive an email with a shipping tracking number and link.

The tracking details are updated as soon as the shipment is on the move. There may be a short delay between receiving the tracking number and seeing tracking progress.

Track your order at the DHL website(opens in a new window)

Bromley 750 is a heavy item (33.5 kg / 73.7 lbs. including packaging). We recommend two people for safe lifting.