Troubleshooting : Alexa not responding
Short answer
The likely cause is that the microphone is muted on the speaker. Push and hold the microphone button for 3 seconds to unmute.
If Alexa is not responding to your voice commands, the likely cause is that the microphone is muted on the speaker.
Push and hold the microphone button for 3 seconds.
The LED indicators on the front turns off to indicate that the microphone is unmuted.
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