Troubleshooting : Erratic behaviour

Short answer

Download the Marshall Bluetooth app and connect to the speaker. Follow the in-app instructions to ensure that Kilburn III has the latest firmware version.

A hand holding a phone in front of a black and brass Marshall Kilburn III speaker.

Check for new firmware versions

  • Download the Marshall Bluetooth app and connect to the speaker.

  • Follow the in-app instructions to ensure that Kilburn III has the latest firmware version.

Resetting the speaker

A factory reset will reset the speaker to its original settings, excluding any firmware updates. Note: This will delete all user settings and the speaker will need to be set up again.

  1. Remove Kilburn III, and Kilburn III [LE] if present, from your sound device’s Bluetooth list.

  2. Pull the power switch towards the front to turn the speaker on.

  3. Push and hold both the M-button and the Bluetooth button until the Bluetooth indicator turns quickly red, and the speaker restarts.

  4. The speaker has returned to its factory settings and is ready to be paired.

The bluetooth button on top of a black and brass coloured Marshall Kilburn III speaker.

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